Privacy Policy
Last Updated: January 2026
gain.care ("we," "us," "our," or "Company") operates the gain.care website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated content, functionality, and services offered on or through the site (collectively, the "Website").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily provide it, such as your name, email address, phone number, and postal address through contact forms, newsletter subscriptions, or account registrations.
- Technical Information: Your IP address, browser type, operating system, referring URL, and pages visited.
- Cookies and Similar Technologies: Tracking identifiers that store preferences and usage patterns on your device.
- Usage Data: Information about how you interact with our Website, including clicks, time spent on pages, and navigation patterns.
How We Use Information
We use the information we collect for the following purposes:
- Conducting analytics to understand user behavior and Website performance.
- Affiliate tracking and commission reconciliation with partner casinos and gambling operators.
- Improving Website functionality, design, and user experience.
- Responding to your inquiries and providing customer support.
- Complying with legal obligations and preventing fraudulent activity.
- Sending promotional communications (where you have opted in).
Cookie Policy
Our Website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and track usage patterns.
Types of Cookies We Use:
- Essential Cookies: Required for Website functionality and security.
- Analytics Cookies: Used to understand how visitors interact with our Website.
- Affiliate Tracking Cookies: Used to track referrals to partner casinos and gambling platforms.
- Marketing Cookies: Used to deliver targeted content and measure advertising effectiveness.
Cookie Opt-Out: You can disable cookies through your browser settings. However, disabling cookies may impact Website functionality. You may also opt out of specific analytics services through the settings provided by those third parties.
Third-Party Links
Our Website contains links to external websites, including online casinos, gambling operators, and affiliate partners. We are not responsible for the privacy practices, security, or content of these third-party websites. When you access external sites, you are subject to their respective privacy policies and terms of service. We encourage you to review their privacy policies before providing any personal information or engaging in gambling activities.
Your Rights
Under Australian Privacy Principles (APP) and applicable data protection laws, you have the following rights:
- Access: You may request access to personal information we hold about you.
- Correction: You may request correction of inaccurate or incomplete information.
- Deletion: You may request deletion of your personal information, subject to legal and operational requirements.
- Opt-Out: You may opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.
- Portability: You may request your personal information in a portable format.
If you are a resident of the European Union or United Kingdom, you may have additional rights under GDPR. If you are a resident of California, USA, you may have additional rights under CCPA. Please contact us for jurisdiction-specific inquiries.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Typically:
- Contact information and account data are retained for the duration of our business relationship plus 12 months.
- Analytics and usage data are retained for up to 12 months.
- Affiliate tracking data is retained for the period required for commission reconciliation and dispute resolution.
You may request deletion of your data at any time, subject to legal retention requirements.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@gain.care
Website: gain.care
Jurisdiction: Australia
We will endeavor to respond to your inquiry within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
This Privacy Policy is effective as of January 2026 and may be updated periodically. We will notify you of material changes by updating the "Last Updated" date above. Your continued use of the Website constitutes acceptance of this Privacy Policy.